Privacy policy

Privacy Policy Version of 2018-11-02

We care about your privacy and the security of your personal data. By implementing the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we ensure a particularly transparent and fair processing of your personal data.

In this privacy policy, you can familiarize yourself with your rights and information on the processing of your personal data. Your personal data controller is UAB "Kedai", legal entity code 304029447, address Vilniaus g. 45 LT-01119, Vilnius, Contact telephone No. +37069964472, email address: orders@snkrs.lt.

We also take care of the security of your personal data with our appointed independent data protection officer, phone number: +37069964472, email address: orders@snkrs.lt.

1. WHAT CHANGED WHEN THE NEW LAW CAME INTO EFFECT?

1.1. After the new regulation came into force, we only needed to supplement your rights with newly emerged ones. We will continue to adhere to all principles of personal data protection, including:

1.1.1. Processing personal data lawfully, fairly, and in a transparent manner (principle of lawfulness, fairness, and transparency);

1.1.2. Collecting personal data for specified, explicit, and legitimate purposes and not processing it further in a manner incompatible with those purposes (purpose limitation principle);

1.1.3. Ensuring that the processed personal data is adequate, relevant, and limited to what is necessary for the purposes for which they are processed (data minimization principle);

1.1.4. Ensuring that personal data is accurate and, where necessary, kept up to date; taking all reasonable steps to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay (accuracy principle);

1.1.5. Keeping personal data in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed (storage limitation principle);

1.1.6. Processing personal data in such a way as to ensure appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, by using appropriate technical or organizational measures (integrity and confidentiality principle).

1. WHAT PERSONAL DATA DO YOU REALLY NOT COLLECT AND PROCESS ABOUT ME?

2.1. We do not collect your browsing history on third-party websites and do not store it; 2.2. We do not disclose any data about your browsing on our website, from which your identity could be determined.

1. WHAT PERSONAL DATA DO YOU COLLECT AND PROCESS ABOUT ME? 3.1. We collect and process only adequate and relevant personal data that is necessary to achieve the purposes for which it is processed.

3.2. Personal data that we collect and process when you shop with us: 3.2.1. When you make a purchase on the snkrs.lt online store without creating an individual account for the purpose of concluding and executing an agreement, we collect the following personal data:

Name; Surname; Phone number; Email address; Delivery address of the goods you purchased.

3.2.2. We ask for your delivery address only if you wish to have the goods delivered to a specified address for your convenience.

3.3. Personal data that we collect and process when you create an account on our online store but do not make a purchase:

3.3.1. To make your shopping experience on our online store snkrs.lt as convenient and quick as possible, you can create a personal account. When you create a personal account, we collect and process the following data:

Name Surname Email address; Phone number

3.4. Other personal data that we collect and process when you use our online store:

3.4.1. For your convenience, when you shop in our online store, we also collect and process the following data:

Purchase history; Behavioral history on the online store; IP address; Payment history; History of communication between you and us, including email correspondence. Main information about the product/s received by third parties;

3.4.2. You can provide information about another person who will receive the purchased product/s if such a person has given their consent. By providing us with information about third parties who will receive the product, you confirm that you have obtained their consent for the transfer, use, and processing of their personal data.

1. FOR WHAT PURPOSES DO YOU COLLECT AND PROCESS MY PERSONAL DATA?

4.1. We collect your personal data only for clearly defined, lawful purposes and do not process them in any way incompatible with those purposes.

4.2. Your personal data is processed for the purpose of preparing to conclude an agreement:

4.2.1. When you create a personal account in our online store, but do not make any purchases, you can return to it at any time to continue shopping without registering again. In order to provide you with the opportunity to continue your shopping at any time, we collect and process the following personal data:

Name; Surname; Telephone number; Email address; IP address.

4.2.2. For this purpose, you can also provide us with additional personal data, which we will process only after you enter it and save it in your personal account.

4.3. Your personal data is processed for the purpose of concluding and performing an agreement:

4.3.1. In order to sell the products you have chosen in our online store snkrs.lt, we need to process the following personal data:

Name; Surname; Telephone number; Email address; Delivery address of the products you have purchased; IP address.

4.3.2. We ask you to provide us with the delivery address only if you want us to deliver the products to the address you specify when placing your order.

4.3.3. Unfortunately, if you do not provide us with this personal data, we will not be able to sell you the products, as processing this data is necessary for the conclusion and performance of the agreement, and we are also obliged to process personal data by the laws of the Republic of Lithuania regulating online payments and accounting.

4.4. Your personal data is processed for the purpose of improving our services and analyzing our activities:

4.4.1. We want your use of our online store snkrs.lt to be as simple and convenient as possible, so we constantly analyze our activities and process the following personal data:

History of purchases; History of browsing our online store; History of payments; Reviews of the products you have purchased; Answers provided during surveys; History of communication between you and us, including email correspondence.

4.5. Your personal data is processed for the purpose of processing your requests and inquiries:

4.5.1. In order to provide you with quality services and comprehensive customer service, we process the personal data you provided when creating a personal account and shopping, as well as process your requests and inquiries.

1. ARE MY PERSONAL DATA COLLECTED AND PROCESSED LAWFULLY?

5.1. We ensure that your personal data is collected and processed only on legal grounds, meaning that we collect and process your personal data only:

5.1.1. when you purchase goods from us, a purchase agreement is concluded between you and us and we process your data on this basis;

5.1.2. when you register on our online store and create a personal account, we process your data in order to prepare for your future purchases;

5.1.3. with your consent to process your personal data;

5.1.4. when complying with applicable laws;

5.1.5. when required by authorized state institutions.

1. CAN I DISAGREE WITH THE PROCESSING OF MY PERSONAL DATA AND STILL USE THE SNKRS.LT ONLINE STORE?

6.1. You can always disagree with the processing of additional personal data, which is only intended for analysis and marketing purposes. However, without the mandatory data required to fulfill your order, it is not possible to complete the purchase, as we cannot fulfill such an order.

1. TO WHOM ARE MY PERSONAL DATA TRANSFERRED?

7.1. Personal data is transferred only to reliable third parties with whom we have entered into agreements, and only to the extent necessary to provide the service. For the purpose of providing you with appropriate services, we provide your personal data to the following partners:

7.1.1. courier service providers who deliver goods to you at the addresses you specify;

7.1.2. financial services providers;

7.1.3. marketing and advertising services providers.

7.2. We also provide your personal data to:

7.2.1. law enforcement agencies in accordance with the laws of the Republic of Lithuania;

7.2.2. state institutions and courts when required by applicable laws.

1. HOW LONG ARE MY PERSONAL DATA STORED?

8.1. Your personal data is stored for as long as it is necessary to fulfill the contract for the purchase of goods, but not less than what is required by the legal acts regulating our activities. Your personal data, which is processed with your consent, is processed and stored until the day you revoke your consent.

1. HOW CAN I ACCESS MY PERSONAL DATA THAT IS BEING PROCESSED?

9.1. You have the right to access your personal data processed by us. You can access your personal data processed by us in the following ways:

9.1.1. By sending us a request by email: orders@snkrs.lt;

9.1.2. By informing us by phone: +37069964472;

9.1.3. By visiting our store.

1. HOW CAN I CHANGE/CORRECT MY PERSONAL DATA?

10.1. If you notice that your personal data is inaccurate or incomplete and you want to change or correct it, you can do so in the following ways:

10.1.1. In your personal account in the profile editing environment; 10.1.2. By sending us a request by email: orders@snkrs.lt;

10.1.3. By informing us by phone: +37069964472;

10.1.4. By visiting our store.

1. CAN I DEMAND THAT YOU DELETE MY PERSONAL DATA?

11.1. You have the right to request that we no longer process your personal data and delete it. Your personal data will be deleted upon receiving your request.

11.2. We regret to inform you that your personal data will not be deleted from our database if, upon receiving your request, we determine that:

11.2.1. Your personal data is necessary to achieve the purposes for which it was collected or processed;

11.2.2. You do not consent to the processing of your personal data, but such processing is necessary for our legitimate interests; 11.2.3. The processing of your personal data is required by applicable European Union and national legal acts.

11.2.4. We need to process your data for legal claims, enforcement or defense.

11.3. You can submit a request for the deletion of your personal data in the following ways:

11.3.1. In your personal account;

11.3.2. By sending us a request by email: orders@snkrs.lt;

11.3.3. By informing us by phone: +37069964472; 11.3.4. By visiting our store.

1. CAN I RESTRICT THE RIGHT TO PROCESS MY PERSONAL DATA? HOW CAN I DO IT?

12.1. You have the right to restrict our ability to process your personal data. If you restrict the processing of your personal data, we will only retain your personal data and will not perform any actions with them, except for storing them. You may restrict the processing of your personal data if at least one of the following conditions applies:

12.1.1. Your personal data are inaccurate (in this case, the processing of personal data will be restricted until the accuracy of the data is verified);

12.1.2. Your personal data are being processed unlawfully, but you do not consent to the deletion of your data;

12.1.3. Your personal data are necessary for the establishment, exercise, or defense of legal claims;

12.1.4. Your personal data are processed by us, and you object to such processing (in this case, the processing of personal data will be restricted until it is verified that the reasons for which we process your personal data are compelling and override your interests).

12.2. You may restrict the processing of your personal data in the following ways:

12.2.1. By submitting a request to us through your personal account;

12.2.2. By sending us a request by email: orders@snkrs.lt;

12.2.3. By informing us by phone: +37069964472;

12.2.4. By visiting our physical store.

1. CAN I WITHDRAW MY CONSENT AND HOW CAN I DO IT?

13.1. You can withdraw your consent for the processing of your personal data at any time. You can withdraw your consent in the following ways:

13.1.1. By sending us a request by email: orders@snkrs.lt;

13.1.2. By informing us by phone: +37069964472;

1. WHAT IS THE RIGHT TO DATA PORTABILITY? HOW CAN I USE IT?

14.1. The right to data portability means that you are allowed to receive in a structured, commonly used, machine-readable and interoperable format those personal data that we process by automated means which you have provided to us. If technically feasible, and upon your request, such data may be directly transmitted to another person designated by you.

14.2. You can submit a request for the provision or transmission of your personal data in a structured format in the following ways: 14.2.1. By sending us a request by email: orders@snkrs.lt;

14.2.2. By submitting a request to us by phone: +37069964472;

14.2.3. By visiting our retail location.

1. HOW CAN I SUBMIT A REQUEST FOR THE EXERCISE OF MY RIGHTS?

15.1. You can submit requests related to the processing of your personal data to us in the following ways:

15.1.2. By sending us a request by email: orders@snkrs.lt;

15.1.3. By submitting a request to us by phone: +37069964472;

15.1.4. By visiting our retail location.

15.2. In our system, we identify you by your email address. When submitting a request to us in any of the specified ways, always provide your email address for which the accumulated information is provided. If you do not provide an email address, or if it does not match the email address of the person submitting the request, we will not be able to properly identify you and provide you with the requested information or implement your request.

15.3. If you believe that your rights have been violated, you can contact the State Data Protection Inspectorate for the defense of your rights.

COOKIES

The information collected through cookies allows us to ensure that you can browse more conveniently, provide you with attractive offers, learn more about user behavior on the website, analyze trends, and improve the website, customer service, and services provided by snkrs.lt.

Cookies are also used to record whether you agree to the use of cookies on the snkrs.lt website, so that this question is not asked every time you visit the website.

Access to statistical data about visitors to the snkrs.lt website is available to snkrs.lt employees who are responsible for analyzing this data and improving the website, as well as company partners who provide website content management tools.

How to manage your cookies?

When you visit the snkrs.lt website, you can choose whether to use cookies. You can manage and/or delete cookies according to your preferences. In the settings of your browser ("Internet Explorer", "Safari", "Firefox", "Chrome", etc.), you can choose which cookies you want to accept and which ones to reject. You can delete all cookies already on your computer, and in most browsers you can set cookies not to be recorded. The location of these settings depends on the browser you are using.

In most browsers, you can:

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• delete all cookies when you close the browser.

If you do not agree to the use of cookies on your computer or other device, you can withdraw your consent to use them at any time by changing your settings and deleting the recorded cookies. If you choose to delete cookies, please note that all options set will also be removed. In addition, if cookies are completely blocked, many websites (including the snkrs.lt website) will not function properly. For these reasons, we do not recommend disabling cookies when using the company's website.

To learn more about cookies and how to manage or delete them, simply visit the www.allaboutcookies.org website and your browser's help page.